Refund Policy

Thank you for choosing Exploit Alarm for your vulnerability notification needs. We strive to provide valuable and timely services to our customers. Please read this policy carefully before making a purchase.

Refund Eligibility

Due to the nature of our service being provided on a subscription basis and the immediate access to sensitive information upon subscription, we generally do not offer refunds once a purchase is made. We encourage potential customers to thoroughly evaluate our service through any free trials or demonstrations provided before making a purchasing decision.

Subscription Period

Upon payment, your subscription to Exploit Alarm is valid until the end of the period you've paid for. For example, if you've subscribed for a monthly plan, your account will remain active until the end of the current monthly billing cycle. At the end of the subscription period, your account will be automatically canceled, and you will no longer have access to the service unless you choose to renew your subscription.

Cancellation

You may cancel your subscription at any time through your account settings or by contacting our customer support team. Upon cancellation, your account will remain active until the end of the current subscription period, and no further charges will be incurred.

Prorated Upgrades

If you choose to upgrade your subscription to a higher tier plan during your current subscription period, the difference in subscription fees will be prorated based on the remaining time in your current billing cycle. You will be charged the prorated amount for the higher tier plan for the remainder of your current billing cycle, and your account will be upgraded accordingly.

Prorated Downgrades

If you choose to downgrade your subscription to a lower tier plan during your current subscription period, no prorated refunds will be provided for the difference in subscription fees. Your account will remain active at the current tier until the end of the current billing cycle, at which point your subscription will be adjusted to the lower tier plan.

Exceptions

In rare circumstances, exceptions to this refund policy may be granted at the sole discretion of Exploit Alarm. Such exceptions may include instances of fraudulent activity or technical issues preventing the use of our service. Requests for refunds must be submitted in writing to our customer support team and will be evaluated on a case-by-case basis.

Changes to the Policy

Exploit Alarm reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.

By purchasing a subscription to Exploit Alarm, you acknowledge that you have read, understood, and agree to abide by the terms of this refund policy.

If you have any questions or concerns regarding this policy, please contact our customer support team at [email protected].

Thank you for choosing Exploit Alarm. We appreciate your business.