- What is included in the Hobby (Free) plan?
- The Hobby plan provides basic access to the platform with essential features for
individual users who want to explore the service at no cost.
- Can I upgrade or downgrade my plan at any time?
- Yes, you can easily upgrade or downgrade your plan as your needs change. Any changes
will be reflected in your next billing cycle.
- What happens if we exceed our seat limit?
- Additional seats cost $10 per seat/month for the Business plan and $20 per seat/month
for the Enterprise plan. You can adjust seats on your team's settings page.
- Is there a free trial available for the Professional, Business, or Enterprise plans?
- We currently do not offer a free trial, but you can start with the Hobby plan or take
advantage of our monthly billing option to try out the platform.
- What payment methods do you accept?
- We accept all major credit cards, as well as payments via PayPal. For Enterprise
customers, we can arrange invoicing on request.
- Can I switch from monthly to annual billing?
- Yes, you can switch between monthly and annual billing at any time. Annual billing
offers a discount, so it’s a great way to save.
- What happens if I cancel my subscription?
- If you cancel your subscription, you will retain access to your plan’s features until
the end of your current billing cycle. After that, your account will revert to the Hobby
plan.
- Is there a minimum commitment period?
- No, there is no minimum commitment. You can cancel your plan at any time without any
penalties.
- How does the Lifetime Deal work?
- The Lifetime Deal offers a one-time payment for permanent access to the Business plan,
including all current and future features.
- Can I add more seats to the Professional plan?
- The Professional plan is designed for individual use, so it does not support additional
seats. For teams, we recommend the Business or Enterprise plans.
- Do you offer discounts for non-profits or educational institutions?
- Yes, we offer discounts for non-profits and educational institutions. Please contact our
sales team for more information.
- Is there a limit to the number of users on the Enterprise plan?
- The Enterprise plan includes unlimited seats, allowing you to add as many users as you
need.